FAQs
ProtoCOL 3
If you are unable to find the answer to your query here, please let us know. Our expert development and sales teams will be able to answer your questions directly, and we are more than happy to listen to your views and take on any suggestions concerning the information we present on our website.
Our support telephone numbers are:
U.S. 800-686-4451 (Toll free)
or 301-662-2863
Europe +44 (0)1223 727125
Rest of world (0)1223 727125
or contact us on support@synbiosis.com
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What is the minimum computer specification to be used with ProtoCOL 3?
Processor: Intel Core 2 or Core i processor 2.13 GHz or better.
Memory: 2GB (4GB recommended)
Hard drive: 160GB (or larger)
Graphics: Intel X4500 or better (Windows 7 Experience rating for graphics should be a minimum of 3.0, ideally higher)
Operating system: Windows XP Professional 32 bit version Service Pack 3 or Windows 7 Professional 32 bit version
(Home versions not suitable, Windows Vista not supported, 64 bit operating systems not supported)
Two available high-speed USB 2.0 ports (one for camera, one for peripherals hub)
Monitor: 1280 x 1024 Minimum resolution
(not compatible with lower resolutions as some elements of the application become inaccessible)
Note: The combination of the minimum display resolution and the USB ports will preclude most laptops.
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